Delivery, returns and refunds
What happens after you order from the Kungoh Tech shop.
Who you are buying from
Kungoh Innovations (Pvt) Ltd, trading as Kungoh Tech.
Delivery
We deliver in Hararein Gauteng within 1 to 3 working days of payment. We confirm the delivery fee and the delivery time with you on WhatsApp before you pay. You can also collect by arrangement.
If we cannot supply an item
We tell you as soon as we know and refund you in full, to the method you paid with.
Checking your order
Please check your items when they arrive. If anything is missing, damaged or different from the listing, tell us on WhatsApp straight away.
Returns
Unused items in their original packaging can be returned within 7 days of delivery for a refund or an exchange. Message us on WhatsApp first so we can arrange the return.
Warranty
New items carry a 12-month warranty. Certified refurbished items carry a 6-month warranty. If an item develops a fault in that time, we repair it, replace it or refund you.
Refunds
Refunds are paid within 7 working days of us receiving the item back, to the method you paid with.